51, Report:
#437710
Posted Date:
Jul 03 2009
Sears Craftsman Beware of buying CRAFTSMAN PROFESSIONAL items Miami Florida
I purchased over a year ago a CRAFTSMAN PROFESSIONAL hi-lift car jack. I have used it very little and recently I pulled it out to raise a van. I got one tire up, jacked it, then went to the other tire. When I tried to raise it the jack wouldn't lift. I took it to the closest Sea...
Entity
Categories: Customer
52, Report:
#450364
Posted Date:
May 10 2009
Sears Roebuck guaranteed lowest price San Antonio Texas
We went to the Sears Appliance store by us and bought a refrigerator. We got what we wanted for $1325 - about $275 lower than the original price - including tax and delivery. $75 of the $275 was because we agreed to take the display model. My husband, John, asked the sales guy to...
Entity
Categories: Department & Outlet Stores
53, Report:
#408290
Posted Date:
Jan 05 2009
Sears Roebuck & Co. Bought A Washer From Sears Southgate Colorado
Bought a Kenmore Washer at Sears Roebuck & Co. Of course I thought Sears sold quality products. Before the first year, repair service had to be called in. Basket out of Round new basket required. This machine noises were a bit loud but as the year progressed it started to wheeze...
Entity
Categories: Appliances
54, Report:
#389272
Posted Date:
Dec 31 2008
Sears Roebuck kenmore microwave a piece of junk Hoffman Estates Illinois
In Aug of 05 I purchased a kenmore over the range microwave, which was made in June of 05. In Oct 08 the control panel caught on fire. I had to have the fire dept assist me in putting out the fire. Thank god i did not leave the kitchen my house could have went up in flames.
I sp...
Entity
Categories: Consumer Services
55, Report:
#1029383
Posted Date:
Nov 15 2008
Sears Roebuck impossible to get sears paid services Lakewood, Nj, Or National Call Center Nationwide
In December 2006 we had 2 new furnaces installed by Sears at a cost in excess of $9000. With that, we purchased a 5 year Master Protection Agreement and a 5 year Repair Protection Agreement, each at an additional cost of $315. In short, the biggest mistake we've ever made!
Not ...
Entity
Categories: Maintenance Companies
56, Report:
#380390
Posted Date:
Oct 11 2008
Sears, Roebuck & Co. Worst A/C service imaginable + incompetence and lies. Hoffman Estates Illinois
This is a synopsis of the letter I wrote to Mr. Alan Lacy, CEO of Sears, on 8/7/06. I had an airconditioner in a small outbuilding that my kids I use as a recording studio. The air conditioner stopped working just prior to the California heat wave of 2006, and it wasn't repaired u...
Entity
Categories: Consumer Services
57, Report:
#374598
Posted Date:
Sep 20 2008
Sears, Roebuck And Co Sold us a central H/A unit for 10,000 that does not work properly. Faulty installation and they will not make it good. Schaumburg Illinois
We purchased a Carrier Central Heat and Air unit from Sears in December 2006. We paid twice as much for it and bought a 10 year extended warranty from them. We chose Sear because we trusted that they would stand behind there product and services. I do not have that kind of money ext...
Entity
Categories: Heating, Cooling & Ventilation
58, Report:
#372177
Posted Date:
Sep 12 2008
Sears Sears Roebuck Don't use sears KENMORE products. They also provide very bad customer service, watch out for liar salespeople!!! Hoffman Estates Illinois
We are all consumers and only find out about the problems with appliances either by purchasing and/or read some feedbacks from other users, people. Thanks to rippoff report that bring us these information. I wasn't aware of this website until I had a problem with my kenmore washer m...
Entity
Categories: Appliances
59, Report:
#354848
Posted Date:
Jul 24 2008
Sears Roebuck And Co Defective Product, Ineffective Repairs, Unsympathetic Customer Service Hoffman Estates Illinois
In 2005 I purchased a top of the line Kenmore Elite Refrigerator ($2,200.00)
In March of 2008 I had a condensor replaced after coming home from vacation to find everything thawed and spoiled. It took 1 week for service then additional 4 days to order the part and then 3 days to r...
Entity
Categories: BBB Better Business Bureau
60, Report:
#323525
Posted Date:
Apr 24 2008
Sears, Roebuck And Co. Food Loss Reimbursement For Refrigerator Warranty Bloomingdale Illinois
I am writing this ripoff report against Sears to help other indiviuals. MY refrigerator freezer stopped keeping the food cold or frozen. I contacted them and they sent a repair man out. My master protection agreement was over. But thier was still a full five year warranty on the c...
Entity
Categories: Appliances
61, Report:
#255333
Posted Date:
Mar 25 2008
Sears Roebuck & Co. Bait and Switch Ripoff Greenville South Carolina
Yesterday my wife went to sears to purchare a trim saw (00911578000)for Fathers Day. We had seen it online on special for $49.99. At the store they didn't have it in stock and told her to order it online. She ordered it online, and it arrived for pick-up at the Haywood road store...
Entity
Categories: Hardware & Tools
62, Report:
#255459
Posted Date:
Mar 25 2008
Sears Roebuck Company Sears very racist and discriminating towards their employees ripoff Columbus Ohio
I wrote a complaint letter to the Compliance Committee in regards to my husband being fired after 20 years of dedication to this Racist company. I had sent the letter below to the NAACP in hopes of some kind of support and nothing has happened not even a response from sears or the N...
Entity
Categories: Corrupt Companies
63, Report:
#285266
Posted Date:
Mar 25 2008
Sears Don't Buy Sears Gift Cards; Sears Does Not Accept Sears Gift Cards as Payment Hoffman Estates Illinois
I purchased a microwave on at www.sears.com on 11/12/2007. I planned to use $10 Sears gift cards for pay for purchase. The total price with tax was $212; however, upon entering the 16th gift card, the web site flashed an error message indicating that I could not use more than 15 g...
Entity
Categories: Appliances
64, Report:
#314112
Posted Date:
Mar 10 2008
SEARS Home Improvement - Sears, Roebuck And Co Don't Let This Be You! SEARS Botched My Heat Pump Installation... Winter Park Florida
To my fellow trusting consumers: I wish that I had seen this web site before I purchased my HVAC/Carrier heat pump system from SEARS and had them installed it. I have already written a four-page letter which I am mailing to their corporate offices and the Better Business Bureau, so ...
Entity
Categories: Heating, Cooling & Ventilation
65, Report:
#316006
Posted Date:
Mar 08 2008
Sears & Roebuck Company - SEARS HAS HIGH PRICES & FALSE PROMISES. Why We Will NEVER Buy From Sears Again Longwood Florida
From other articles I read here on Rip-Off Report and various other blogs, I can see WHY Sears is rapidly losing customers, since now they charge extra high prices and rip off consumers big-time with their lying Sales Reps. they send to your home. Also note that I read an article y...
Entity
Categories: Home Improvements
66, Report:
#313242
Posted Date:
Feb 29 2008
Sears Roebuck & Co. Rude installer lies about delivery, store lies about delivery, customer service lies about delivery three different stories, none true... Rockaway New Jersey
My wife and I went to Sears on a Sunday afternoon to their appliance department looking for a microwave oven to replace the over range model which recently stopped working in our home. The prior one was over a decade old and served us well.
We had Sears gift cards, so this was t...
Entity
Categories: Appliances
67, Report:
#277024
Posted Date:
Oct 04 2007
Sears Roebuck Not issuing Credit Ripoff San Antonio Texas
On sept 16th my wife and I entered the Sears store for the purpose of purchasing a new freezer for our business (nightclub) and to have it delivered to our club on Tuesday the 18th before noon. The salesmen, James assured us that it would be. On the 18th, nothing was delivered so we...
Entity
Categories: Department & Outlet Stores
68, Report:
#276197
Posted Date:
Sep 27 2007
Sears Roebuck & Co Ingleside Mall purchased vacume with warranty.had to bring it back twice because motor not working. Holyoke Massachusetts
We purchased a vacume cleaner with extended warranty from Sears 2 years ago. We took the vacume in because the motor quit.They never called us to let us know when it was ready(supposed to}SO we went to the store to check and it was ready But, they lost our two connecting rods and w...
Entity
Categories: Warranty Companies
69, Report:
#270722
Posted Date:
Aug 28 2007
Sears Outlet Store Failure of Sears to Comply With Federal Magnuson-Moss Warranty Act ripoff Clearwater Florida
I purchased a Kenmore refrigerator from the Sears Outlet Store in Clearwater, FL with a Sears & Roebuck & Co. FULL 5-year warranty. After 2.5 years, the cooling system went out, and after 3 visits from technicians and waiting over 2 weeks, the service technician authorized replaceme...
Entity
Categories: Appliances
70, Report:
#268468
Posted Date:
Aug 18 2007
Sears Roebuck Eden Prairie Retail Store Non-Disclosure of Hidden Return Restocking Fees Ripoff Eden Praire Minnesota
I have a complaint about Sear's return policy. On 6-29-07 my wife and son spoke to a Sear's salesman and purchased a Craftsman Power Carving Tool for me at the Eden Prairie, MN store. Since I was not with my wife at the time of purchase, she asked the salesman. If this isn't what ...
Entity
Categories: Department & Outlet Stores
71, Report:
#262603
Posted Date:
Jul 23 2007
American Red Cross Of Central Texas After Soul-Stirring Appeals for Funds, Disaster Victim ,Me Finds NO HELP FORTHCOMING! Austin Texas
The rain started to come May 29, 2007 and it rained and rained and rained. The wind blew pretty hard too and blew tree branches onto the top of of my roof and made holes in it. The rain continued to come and so I ended up with a home that I can NOT live in anymore!
I am disabled ...
Entity
Categories: Emergency Services
72, Report:
#243664
Posted Date:
Apr 12 2007
Sears, Roebuck Kenmore products are poor quality Hoffman Estates Illinois
In the last nine years my husband and I have purchased two Sears Kenmore Dishwashers.
We bought an extended warranty for the first one and didn't have problems with the dishwasher until after the warranty expired. We no longer purchase extended warranties because it is expensive...
Entity
Categories: Appliances
73, Report:
#237550
Posted Date:
Mar 01 2007
Sears, Roebuck And Co extended warranty a SHAM Hoffman Estates Illinois
My husband, and I bought a very expensive washer and dryer set from Sears.We purchased an extended warranty.
Approximately 6 weeks ago we noticed a problem with our washer. We contacted Sears and they came to our house. The service technician was unable to fix the problem becau...
Entity
Categories: Appliances
74, Report:
#186161
Posted Date:
Jan 28 2007
Javitch Block & Rathbone -Sears Roebuck ripoff suing me for a debt that's not mine and refuse to give proof Cleveland Ohio
Sears is suing me via JB&R for a debt that isn't even mine!! I have requestsed proof numerous times, and told them if they give it, I'll pay it. Even gave written dispute as required by FDCPA, but they still refused. Also threatened garnishment and disclosed debt to a 3rd party. ...
Entity
Categories: Collection Agency's
75, Report:
#228170
Posted Date:
Jan 01 2007
Sears Roebuck And Company Charged twice for same item when one had been canceled as shown on receipt Chicago Illinois
Over a year ago, we purchased a dishwasher at Sears in Prescott, AZ on our Sears credit card.We have a vacation home in Prescott.We subsequently changed the order to a different dishwasher (within a day) and were issued a receipt of the change.The receipt stated we would be credited...
Entity
Categories: Department & Outlet Stores